1. Define and explain the two types of customer markets
2.Explain and identify sources of negative conflict in a family business
4. Explain what is meant by business success
5. Describe and explain the marketing strategy process
7.Explain why small business should conduct marketing research and why many small businesses do not do it
8. Exsplain how small business contributes to the overall economy
The book is online free small business mangement of the 21st century it will help

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